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# How to change the zoom account of a studio

### Steps involved in the process of changing the zoom account in PracticeNow:

Follow these 4 steps below to successfully switch your connected Zoom account:

#### **Step 1: Delete Existing Classes**

* Go to **Classes → Upcoming Classes**
* Locate the class you want to update
* Click **Delete** next to the class
* When prompted, choose one of the following:
    * **This and upcoming classes** *(recommended)*
    * **All classes except finished classes**
> This ensures that existing sessions linked to the old Zoom account are cleared

#### **Step 2: Deactivate the Current Zoom Connection**

* Navigate to **Studio Info → Studio Details → Zoom**
* Click on **Deactivate Zoom**

To fully remove the Zoom connection, follow one of the methods below:

**Option A: Via Zoom App Marketplace (Recommended)**
* Go to: [https://marketplace.zoom.us/](https://marketplace.zoom.us/)
* Sign in to your Zoom account
* Click **Manage** (top-right corner)
* Select** Added Apps**
* Find the app and click **Remove**
![](https://storage.crisp.chat/users/helpdesk/website/-/b/8/f/5/b8f5b9e7ca1e580/appmarketplace_6bext7.png)


**Option B: Via Zoom Desktop Client**
* Open the Zoom desktop app
* Click your **Profile Picture → Settings**
* Go to **Zoom Apps**
* Disable the app (if applicable)

**Option C: Admin-Level Removal**
* Sign in to the Zoom App Marketplace as an admin
* Go to **Manage → Apps on Account**
* Select the app
* Click **Manage App → Remove**


#### **Step 3: Reauthorize Zoom**

* Go to **PracticeNow Admin → Studio Info → Studio Details**
* Click **Authorize Zoom**
* Complete the authorization with your new Zoom account


#### **Step 4: Recreate Your Classes**

* Go back to **Classes**
* Recreate your sessions as needed
> Your new classes will now be linked to the updated Zoom account.

| If something doesn’t work as expected, it’s usually due to incomplete deactivation in Step 2—double-check that the app has been fully removed from Zoom before reauthorizing.