Articles on: Spark

[Spark] Where do I upload the video recordings to get clips?

For iPhones


  • First save the video as a "File". Here are the steps for this: https://youtu.be/D14YtoNMvmk
  • Open admin.practicenow.us. Go to Spark -> Recordings -> New Recording -> Choose File -> "My Device"
  • IMPORTANT: Do NOT choose the "Photo Library". Instead, select the "Choose File" option. This will make the upload process much less painful.


For Android phones


  • First login to admin.practicenow.us
  • Then go to Spark -> Recording -> New Recording
  • Use the "My Device" option. That works quite well on Android phones.


PS: Some customers have reported uploading issues - especially on iPhones. Let me know if you have any trouble. Will help you out.

Updated on: 27/09/2024

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