Articles on: Check-ins

Unpaid Classes

Unpaid classes are sessions that students have attended but haven't yet paid for. These classes can occur because:

Students pay at the end of the month
Payment is collected after they finish attending the class
Studios offer flexible payment terms
Payment collection is still in process

How They Work



Classes are checked in in the system
Students are considered "active" when they attend
The system tracks both paid and unpaid attendance

Common Scenarios



Monthly Payment

Student attends classes throughout January

Payment is collected at month-end

Classes are "unpaid" until payment is received

Flexible Payment

Student starts classes immediately

Payment is pending or scheduled for later

Classes are tracked as "unpaid" until payment

Delayed Payment

Student attends regular classes

Payment is collected after several weeks/months

System maintains accurate attendance records

Important Notes



Unpaid classes represent actual platform usage
Studios are billed for active paying students. This also includes payment received in the future for the classes attended during then billing cycle.
Payment status can be updated at any time
Historical data remains accurate after payment

Management Options



If you know certain students won't pay:

Create 0 manual subscriptions
Update their status in the system
Maintain records while preventing future charges

Updated on: 11/12/2024

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