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# Zoom: How to add more Zoom users to PracticeNow

You can **add multiple Free and Paid Zoom users** to your PracticeNow account.

This is needed whenever you want to have parallel/overlapping Zoom classes at the same time. 

For example, if you have a Hatha Yoga class at 7AM taught by you. And a Pranayama class also at 7AM taught by another teacher [for different students, of course]. 

In the above case, you would need to connect a second Zoom user to your current PracticeNow account.

**How to connect additional Zoom users to PracticeNow**

* You have already connected your current Zoom user to PracticeNow.
  Let’s call this first-zoom@gmail.com 
* Now Let’s say you now want to add another Zoom user to PracticeNow: second-zoom@gmail.com. 
  second-zoom@gmail.com may or may not already have a paid Zoom license. Both are fine.
* All you need to make sure is that you can login to your email id second-zoom@gmail.com 

**What is “Zoom user"? And how is it different from a "Zoom account”?**

Its a parent-child relationship. A "Zoom Account” [parent] can have any number of “Zoom users” [children] attached to it.
Therefore in the above scenario, the goal is to attach the second-zoom@gmail.com Zoom user [child] to the first-zoom@gmail.com Zoom Account [parent]

Step by step instructions:

1. Invite second-zoom to join the first-zoom account
[Follow these instructions](https://support.zoom.us/hc/en-us/articles/360028938451-Adding-Existing-Users-to-a-Business-Account#h_6bb5a602-6946-4b90-ab45-1dfd95483859)
Note: For the user type, choose “Basic"

2. Accept the invitation to join the first-zoom account 
[Follow these instructions](https://support.zoom.us/hc/en-us/articles/360028938451-Adding-Existing-Users-to-a-Business-Account#h_ee2fd009-c328-4264-83b2-2ea0c338089e) 
Note: You may also need request for a refund of the pro-rated funds in second-zoom. See more below in the next step ["What if I already have a second Zoom license?"]

3. Buy a new paid license in the first-zoom account
[Follow these instructions](https://support.zoom.us/hc/en-us/articles/207597883-Upgrading-an-existing-plan#h_66d80406-758d-4914-af0b-ef96a3a6d4f5)
NOTE: You can skip this step if you want to use second-zoom as a free Zoom user.
For example, if the parallel/overlapping class you want to take is a 20 min class - then you don’t need another Zoom paid license.

4. Assign the new license to second-zoom
[Follow these instructions](https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License)
NOTE: You can skip this step if you want to use second-zoom as a free Zoom user.

5. Login to admin.practicenow.us -> Online classes -> Upcoming classes -> Create Class
Open the “Zoom user” dropdown. You’ll see the "second-zoom" user added there.

---


**What if I already have a Zoom license attached to second-zoom?**

If you already have a second license, __you will need to discontinue that license__ and then buy another one before you can attach it to PracticeNow.

This may sound unnecessary - but the reason this step is needed is this: 

Your second Zoom license is connected to another independent Zoom account - and that account is not connected to PracticeNow yet. 

But don’t worry..Zoom will credit your account with the pro-rated balance when you discontinue your current license. 
So, you won’t lose any money in the process.

The steps for doing this are mentioned below:

* [Follow these instructions](https://support.zoom.us/hc/en-us/articles/360028938451-Adding-Existing-Users-to-a-Business-Account#h_ee2fd009-c328-4264-83b2-2ea0c338089e)
* Jump to the section "How users accept an invitation”.

