Articles on: Zoom

How to change the zoom account of a studio

Steps involved in the process of changing the zoom account in PracticeNow:

Follow these 4 steps below to successfully switch your connected Zoom account:

Step 1: Delete Existing Classes

Go to Classes → Upcoming Classes
Locate the class you want to update
Click Delete next to the class
When prompted, choose one of the following:
- This and upcoming classes (recommended)
- All classes except finished classes

This ensures that existing sessions linked to the old Zoom account are cleared

Step 2: Deactivate the Current Zoom Connection

Navigate to Studio Info → Studio Details → Zoom
Click on Deactivate Zoom

To fully remove the Zoom connection, follow one of the methods below:

Option A: Via Zoom App Marketplace (Recommended)

Go to: https://marketplace.zoom.us/
Sign in to your Zoom account
Click Manage (top-right corner)
Select Added Apps
Find the app and click Remove

Option B: Via Zoom Desktop Client

Open the Zoom desktop app
Click your Profile Picture → Settings
Go to Zoom Apps
Disable the app (if applicable)

Option C: Admin-Level Removal

Sign in to the Zoom App Marketplace as an admin
Go to Manage → Apps on Account
Select the app
Click Manage App → Remove

Step 3: Reauthorize Zoom

Go to PracticeNow Admin → Studio Info → Studio Details
Click Authorize Zoom
Complete the authorization with your new Zoom account

Step 4: Recreate Your Classes

Go back to Classes
Recreate your sessions as needed

Your new classes will now be linked to the updated Zoom account.

If something doesn’t work as expected, it’s usually due to incomplete deactivation in Step 2—double-check that the app has been fully removed from Zoom before reauthorizing.

Updated on: 23/04/2026

Was this article helpful?

Thank you!