Personal Classes - How "Unpaid" classes work?
The students usually would get a notification that their subscription is going to expire and also when it expires.
Even when they do not renew/purchase the subscription and attend the classes, the classes are considered as "Unpaid"
There are 3 ways when classes become "Unpaid"
In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is Unchecked and the Student attends the class without an active subscription
In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is checked but you add a manual check-in for a student without active subscription.
Student without an active subscription "Joins" offline class and you add their check-in manually.
Next time when they make the payment, these unpaid classes are adjusted first and the classes left would be reduced.
Eg: For a personal class student, you have created a subscription for 8 classes. The student completed 8 classes couple of days back and she took her next class today i.e. on 24th Jun.
You create a manual subscription for her from 24th Jun to 23rd Jul for 8 classes. The system would automatically show classes left as 7 after adjusting the 1 Unpaid class.
Even when they do not renew/purchase the subscription and attend the classes, the classes are considered as "Unpaid"
There are 3 ways when classes become "Unpaid"
In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is Unchecked and the Student attends the class without an active subscription
In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is checked but you add a manual check-in for a student without active subscription.
Student without an active subscription "Joins" offline class and you add their check-in manually.
Next time when they make the payment, these unpaid classes are adjusted first and the classes left would be reduced.
Eg: For a personal class student, you have created a subscription for 8 classes. The student completed 8 classes couple of days back and she took her next class today i.e. on 24th Jun.
You create a manual subscription for her from 24th Jun to 23rd Jul for 8 classes. The system would automatically show classes left as 7 after adjusting the 1 Unpaid class.
Updated on: 19/07/2023
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