Personal Classes - How "Unpaid" classes work?
The students usually would get a notification that their subscription is going to expire and also when it expires.
Even when they do not renew/purchase the subscription and attend the classes, the classes are considered as "Unpaid"
There are 3 ways when classes become "Unpaid"
- In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is Unchecked and the Student attends the class without an active subscription
- In Personal class settings, "Only Students with Active Subscriptions can attend online personal class" is checked but you add a manual check-in for a student without active subscription.
- Student without an active subscription "Joins" offline class and you add their check-in manually.
Next time when they make the payment, these unpaid classes are adjusted first and the classes left would be reduced.
Eg: For a personal class student, you have created a subscription for 8 classes. The student completed 8 classes couple of days back and she took her next class today i.e. on 24th Jun.
You create a manual subscription for her from 24th Jun to 23rd Jul for 8 classes. The system would automatically show classes left as 7 after adjusting the 1 Unpaid class.
Updated on: 19/07/2023
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