PracticeNow Billing - How are the active students counted for Billing?
1. Who is an Active Student?
Any paid student whose subscription is active is considered as an Active student for billing purposes.
2. Isn't the student billed only when the student renews their subscription?
Yes. The student is billed when he/she renews their subscription and for the entire period that he/she is active.
Eg: If the student has renewed their subscription for 3 months, then they would be billed on a monthly basis until their subscription expires.
3. Are free trials or free classes or free workshops being billed?
No. The students who attend free workshops, free trials or free classes would not be billed.
Only when they pay for their trial classes or workshops would they be considered as Active students for billing purposes.
4. What if the same student buys 2 subscriptions - eg: one for Pranayama and one for regular classes during the same time?
If the student buys multiple subscriptions during the same period, he/she would be billed only once for that period.
5. Where do I see the no of students for whom I have been billed for?
You can see the same here
6. What if the student purchased a subscription on 1st Jul 2022 for 2 months. My PracticeNow Billing dates are 5th to 4th of the month. How would the student be billed to me?
Students would be billed for the period that they are active.
Start date of Student's subscription - 1st Jul 22
End date of Student's subscription - 31st Aug 22
PracticeNow Billing - The student would be billed for 2 months -
once in the invoice that starts from 5th Jun to 4th Jul,
the second time in the invoice that has the starting date of 5th Jul to 4th Aug
Any paid student whose subscription is active is considered as an Active student for billing purposes.
2. Isn't the student billed only when the student renews their subscription?
Yes. The student is billed when he/she renews their subscription and for the entire period that he/she is active.
Eg: If the student has renewed their subscription for 3 months, then they would be billed on a monthly basis until their subscription expires.
3. Are free trials or free classes or free workshops being billed?
No. The students who attend free workshops, free trials or free classes would not be billed.
Only when they pay for their trial classes or workshops would they be considered as Active students for billing purposes.
4. What if the same student buys 2 subscriptions - eg: one for Pranayama and one for regular classes during the same time?
If the student buys multiple subscriptions during the same period, he/she would be billed only once for that period.
5. Where do I see the no of students for whom I have been billed for?
You can see the same here
6. What if the student purchased a subscription on 1st Jul 2022 for 2 months. My PracticeNow Billing dates are 5th to 4th of the month. How would the student be billed to me?
Students would be billed for the period that they are active.
Start date of Student's subscription - 1st Jul 22
End date of Student's subscription - 31st Aug 22
PracticeNow Billing - The student would be billed for 2 months -
once in the invoice that starts from 5th Jun to 4th Jul,
the second time in the invoice that has the starting date of 5th Jul to 4th Aug
Updated on: 03/06/2024
Thank you!