Articles on: PracticeNow Billing

[PracticeNow Billing] How are the active students counted for Billing?

If studios give free trials, free classes, or free subscriptions for a student, that student will not be considered for PracticeNow billing.However, if the student pays you for a regular paid class or through donation or it is an unpaid class that you expect to be paid in the future, then that student will be considered for PracticeNow Billing.

This is applicable across subscriptions in Group, Personal, Workshops and Videos.

More details below:

1. Who is an Active Student?

Any paid student whose subscription is active is considered an Active student for billing purposes.

2. Isn't the student billed only when the student renews their subscription?

Yes. The student is billed when he/she renews their subscription and for the entire period that he/she is active.

Eg: If the student has renewed their subscription for 3 months, then they would be billed on a monthly basis until their subscription expires.

3. Are free trials, free classes or free workshops being billed?

No. The students who attend free workshops, free trials, or free classes will not be billed.Only when they pay for their trial classes or workshops would they be considered as Active students for billing purposes.

4. What if the same student buys two subscriptions — e.g., one for Pranayama and one for regular classes during the same time?

If the student buys multiple subscriptions during the same period, he/she would be billed only once for that period.

5. Where do I see the no of students for whom I have been billed for?

You can see the same here

6. What if the student purchased a subscription on 1st Jul 2022 for 2 months. My PracticeNow Billing dates are 5th to 4th of the month. How would the student be billed to me?

Students would be billed for the period that they are active.

Start date of Student's subscription - 1st Jul 22
End date of Student's subscription - 31st Aug 22

PracticeNow Billing - The student would be billed for 2 months -
once in the invoice that starts from 5th Jun to 4th Jul,
the second time in the invoice that has the starting date of 5th Jul to 4th Aug

7. Unpaid classes taken by Students during the billing cycle

Unpaid Students are considered as an active Student.

These are the students whom the studios have an arrangement to pay the fees at a later date.

These are the students who will be billed for the month when they attended the class but did not pay

Eg:

Student Timeline:

Month 1: Attends 8 classes (unpaid)
Month 2: Attends 6 classes (unpaid)
Month 3: Pays for all previous classes
Month 4: Attends 4 classes (paid)

Billing Impact:

Month 1: Billed for the student for 8 classes
Month 2: Billed for the student 6 classes
Month 3: No changes to previous bills
Month 4: Billed for the student 4 classes

To understand what are unpaid classes, please refer to this document.

If you are not sure if the student is going to pay you, then follow the steps here to avoid being billed

Updated on: 11/12/2024

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