Articles on: Personal Classes

[Write-up] No show for Personal classes

What are "No-shows"


No-Show mean when the teacher joins the class but the student does not show up for the class.


Eg: When the student does not let the teacher know in advance and the teacher keeps waiting for the student to join the class.


No-Shows hence are considered paid check-ins in the system.


Are no-shows applicable for group classes and workshops?


No. The "No-show" feature is not available for the group classes and workshops. Its only available for personal classes.


**To Set up No-Shows: **


Go to Classes -> Settings -> Online Personal classes -> check "No-show" penalty



You can also refer to this video on how to set it up.


If you have set it up, but you do not want to charge a specific student:


Then you simply have to delete this class in Check-in -> Recent classes -> Go to the specific class -> Either click on Reschedule or "Delete" this class.


Will the student be informed of the no-show check-ins?


Yes. An automatic email is sent to this student that since he/she did not show up, this check-in is considered as "No-show"


What if you do not want to use No-show feature?


Go to Classes -> Settings -> Online Personal classes -> Uncheck "No-show" penalty

Updated on: 22/01/2024

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