Articles on: Onboarding Help

Getting started: Basic Documentation

Usage


Connecting Your Zoom Account to PracticeNow


  • Login to the admin.practicenow.us using your admin email id and password
  • To connect PracticeNow to your Zoom account, click here.
  • Click on "Connect Zoom"


Managing your Studio Settings


  • This is where you configure the basic details of your studio such as the name of your studio, the number of trial classes and your GST details
  • You can do this from here: Studio Info ➡️Studio Details ➡️Edit


Managing your team


  • This is where you would Add and Manage your Team members including adding/editing/deleting Teachers, Managers and Senior Managers.
  • You can do this from here: Studio Info ➡️Team ➡️New Team Member


Managing your Online Studio Settings


  • This is where you would be able to do set system rules like do you want the students to attend the class without subscriptions.
  • You can do this from here: Online classes ➡️Settings


Managing your class schedule


  • This is where you would schedule and manage your classes.
  • You can do this from here: Online classes ➡️Upcoming Classes ➡️Create Class


Starting a class

  • This is where you enter into your class.
  • You can do this from here: Online classes ➡️Upcoming Classes ➡️Start Now


Zoom recordings



Managing check-ins

  • This is where you would be able to see the details of class and manage the check-ins of the Teacher and the Students
  • You can do this from here: Recent classes ➡️Check-ins


Managing Plans and Pricing


  • This is a two step process:


Step 1: Create a Plan [Flavour/Theme]


  • The plan indicates the theme or the flavour of your class.
  • You can create the plans here: Studio Info ➡️Plans & Pricing ➡️New Plan


Step 2: Create a Pricing


  • The pricing is where you add the pricing for each created plan
  • So each plan can have one or more pricing.
  • You can create pricing here: Studio Info ➡️Plans & Packages ➡️All Pricing ➡️New Pricing


Unbundled plans


  • Refer to this section - if you'd like to price each of your classes different and restrict access based on the plan purchased by the student


Managing subscriptions


  • This is where you can see the the Billing details and the Billing status of the Students like Expired, Expiring Soon, Active or Unbilled .
  • You can do this from here: Subscriptions ➡️Full History


Reports


  • This is where you would be able to get the data like the new sign ups for a period, monthly summary of payments received etc that you would be able to download for your analysis.
  • You can do this from here: Reports ➡️Monthly Summary


Uninstallation


  • Visit marketplace.zoom.us
  • Login to your Zoom account
  • Click Manage ➡️Installed Apps or search for PracticeNow! app
  • Click the PracticeNow! app
  • Click Uninstall


Troubleshooting


If Zoom gets delinked


If Zoom is delinked, you can easily re-authorize by following these steps:


  • Login to the admin console at http://admin.practicenow.us
  • You will find the Re-Authorization message with the link at: Online classes ➡️Upcoming Classes
  • Click on the link
  • Login to your Zoom account
  • Click "Authorize"

Updated on: 18/11/2022

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