Stripe
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RazorPay
RazorPay Timelines & Charges
Why Payment Gateway When you receive payments through PracticeNow, the payments are processed by our payment gateway - which is RazorPay. Since this is a service that RazorPay provides - they charge a certain % of the transaction as fees for their service. This is a standard practice on may sites, including IRCTC - where you pay a certain min. charge + a certain % which changes depending on whether you want to use a credit card, debit card, UPI, Netbanking or wallet for payment. SimilarPopularStudent Payment: Why should they login to make the payment?
Students have to login to make the payment. Following are the reasons: Trust Issues: They receive the invoice after the payment is made in their correct email id. If they make the payment once and do not receive the invoice, this creates trust issues with the students. Differential pricing: Certain plans are available only for certain students. So when they login they can see those plans and buy the subscription Differential Discount/offers: Also discount may applicableFew readers[Write-up] Does the Studio have RazorPay business account, when created by PracticeNow?
Yes, teachers on our platform do operate through a Razorpay business account framework for payment collection and settlements. However, this is not a fully independent, standalone Razorpay business account managed directly by Razorpay. Our platform manages the onboarding, verification, compliance checks, and payout setup internally as part of our payment infrastructure. Because the operational and compliance responsibility is handled by us, Razorpay does not require teachers to go througFew readers
Why does RazorPay charge transaction charges for UPI when it is free in India?
UPI transactions are typically free for direct person-to-person transfers in India. However, what you're seeing are payment gateway processing fees, not UPI charges themselves. Since this is a service that RazorPay provides, they charge a certain % of the transaction as fees for their service. This is a standard practice on many sites, including IRCTC - where you pay a certain minimum charge + a certain % which changes depending on whether you want to use a credit card, debit card, UPI, NetbaPopularHow do I access my RazorPay dashboard?
How do I access my RazorPay dashboard? Steps: Click here: razorpay.com Click on "Log In" Use the credentials to login. The credentials to be used are: Email: admin.practicenow.us -Login -Studio Info -Studio Details -Payment Gateway -Email Please refer to the screenshot below Password: Use "Forgot" to reset your password Here'sSome readersPayment Gateway Issue: Payment deducted from student's account, but student does not have active subscription
Issue: Student reports that they have paid, but PracticeNow does not give them a confirmation Solution: Step 1: Confirm the status of the transaction Copy your RazorPay email id from here: Studio Info -Scroll to Payment Gateway section -Copy the "email id" Login to RazorPay.com - using the above email id Click on Transactions Find the student's transaction by searching for the Student's email id You will usually find that the status of the transaction says “Failed”. If itsFew readers[RazorPay] Changing/Editing Bank Account details
You will be able to edit the Bank account details here: Go to Studio Info -Studio Details -Payment Gateway -Click on "Bank Details"Few readersWhy are RazorPay account created by PracticeNow?
We use a RazorPay product called Routes https://razorpay.com/docs/payments/route/ Here's how it works: We have a "Super Merchant" account with RazorPay (This comes with many benefits - including lower transaction charges, international card support, a "Trusted Business" badge on the checkout page, much better support etc). When we onboard new customers, we create a "Sub-merchant account" for you (with your bank details) When payments arrive for you, from your students - the fundsFew readersStripe - Passing on the fees to students
Couple of things about stripe transaction fees: Say if the fees are to be added separately borne by the student, then the student will also end up paying fees on those fees. Eg: For USD 100, if the transaction charge paid by the student is 5%, then stripe will charge a fee on USD 105. So you will end up paying USD 5.25 as the charges to Stripe. For every country the transaction charges are different. In some countries, charging students is against the law. Please refer to this: htFew readers