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Receiving payments has never been easier before!
RazorPay Timelines & Charges
How does the payment system work with RazorPay? The student will subscribe to the plan and pay the fees. Breakup for the fee with transaction charges would be shown for the student to select. Student clicks on the appropriate payment mode and makes the payment The amount is immediately transferred to RazorPay RazorPay deducts the transaction fee Transfers the balance amount to the Studio's bank account. To know how it works - refer to the video here: [https://bit.ly/3h0
Payment Gateway Issue: Payment deducted from student's account, but student does not have active subscription
Issue: Student reports that they have paid, but PracticeNow does not give them a confirmation Solution: ##Step 1: Confirm the status of the transaction Copy your RazorPay email id from here: Studio Info -> Scroll to Payment Gateway section -> Copy the "email id" Login to RazorPay.com - using the above email id Click on Transactions Find the student's transaction by searching for the Student's email id You will usually find that the status of the transaction says “Failed”. If its