RazorPay Timelines & Charges
Why Payment Gateway When you receive payments through PracticeNow, the payments are processed by our payment gateway - which is RazorPay. Since this is a service that RazorPay provides - they charge a certain % of the transaction as fees for their service. This is a standard practice on may sites, including IRCTC - where you pay a certain min. charge + a certain % which changes depending on whether you want to use a credit card, debit card, UPI, Netbanking or wallet for payment. SimilarSome readersPayment Gateway Issue: Payment deducted from student's account, but student does not have active subscription
Issue: Student reports that they have paid, but PracticeNow does not give them a confirmation Solution: Step 1: Confirm the status of the transaction Copy your RazorPay email id from here: Studio Info -Scroll to Payment Gateway section -Copy the "email id" Login to RazorPay.com - using the above email id Click on Transactions Find the student's transaction by searching for the Student's email id You will usually find that the status of the transaction says “Failed”. If itsFew readersHow do I access my RazorPay dashboard?
How do I access my RazorPay dashboard? Steps: Click here: razorpay.com Click on "Log In" Use the credentials to login. The credentials to be used are: Email: admin.practicenow.us -Login -Studio Info -Studio Details -Payment Gateway -Email Please refer to the screenshot below Password: Use "Forgot" to reset your password Here'sFew readers