• Manual Subscriptions

  When do you create a Manual Subscription? When you receive an amount personally from the student [i.e. not through self-subscription] When you would like to give few classes for Free for a student When you would want to give the classes at a discounted rate for a specific student When you would like to send links for Payment for the classes [incl personal, group, workshops and videos] Partial payment - when you want to give option to a specific student for paying partial amouPopular

• [Video] Edit Student's subscription

  Here is the video explaining "How to edit a Student's subscription": How to Edit a Student's subscriptionSome readers

• [Write-up] Freezing of Active subscriptions

  Freezing of active subscriptions at studio level Freezing of active subscriptions are available at studio level only In case you are cancelling all the classes for a day or many days, then you can freeze the active subscriptions. This would mean that the subscription would automatically extended for students with those no of days. || For freezing, you can write to us through Email/Whatsapp/Telegram/Instagram: || 1. Start date & End date of freezing [i.e. when do you intend to restartSome readers

• Where do Students view their receipts & check-ins?

  The students would view it under Subscriptions -> My Subscriptions after they have signed in. Here is how they find it on their phone: https://drive.google.com/file/d/1AinOtyfa1Jr8R67s0yp_pxHF_M--CPvx/view?usp=sharing Here is how they find it on their laptop: https://drive.google.com/file/d/1hilPCozoqifBf3_VqvY6VUAFMJdIVmKk/view?usp=sharingSome readers

• Reconciliation between the amount received and credited in your bank account

  How to reconcile between the amount received from your students and credited in your bank account: Only when the amount is paid does a subscription get created in the system. However, only when you access your RazorPay dashboard would you know whether it is settled or not. Ideally, there should be a reconciliation statement in the system itself [between the amt received and settled] and it's already in the pipeline. Having said that, here is an easier method, Check the amount from tSome readers

• How to give free classes for students?

  There are 3 ways of doing it: Create a Manual Subscription Create a Segment and a new Plan and Pricing Create a Segment and a discount code for the students in these segments. To do any of the above steps, please ensure that the student is registered in the system. 1. Creating Manual Subscriptions: a. Create a new manual subscription: Student -> All Students -> Click on the Student's name -> Create SubscFew readers

• Creating Subscriptions with 2 family members

  When there is a couple or 2 family members, who are taking classes with you, how would you go ahead and create subscription for them? There are 2 ways to do it: Login with same id: The Husband and wife would be paying together i.e. you will have to create a manual subscription for them. Only 1 attendance would be recorded - that would be of husbands [i.e. irrespective of just husband/wife joining the attendance would be deducted] Login with different ids: Attendance would be mFew readers

• Parallel Subscriptions

  The student can take parallel subscriptions when for the same service: There are 2 different independent plans. Classes associated with these 2 plans are not overlapping. Eg: Scenario 1: Plan 1: Hatha plan Plan 2: Pranayama plan If people buy Hatha plan, they can attend only Asana classes, and people buying the Pranayama plan can attend only Pranayama classes. You do not allow people with Hatha plans the flexibility to join pranayama classes. In this scenario, 2 subscriptions cFew readers

• [Write-up] Deleting a Student's subscription

  There are 2 types of subscription: Manual Subscription Self-subscription [i.e. automatic subscription created when the student pays through the system] Delete a manual subscription To delete a manual subscription, go to Subscriptions -> Full History -> If required, use the filter [Black funnel icon on the right] using name -> Click on "View of the specific subscription" -> Delete [Top right red colour] ![](https://storage.crisp.chat/users/helpdesk/website/-/b/8/f/5/b8f5b9e7ca1e580Few readers

• What is Subscription Start Date?

  When do you add a Subscription Start Date? You don't want the subscription to start before a certain date You have a group class or workshop starting at a future date You are opening up a subscription for the subsequent month Setting up Subscription Start Date a. If you want to add it to a single plan: Go to Studio Info -> Plans & Pricing -> Edit Plan b. If you want to add the same subscription start date for multiple plans: Go to Studio Info -> Plans & Pricing ->Few readers

• [Write-up] Making Zoom Recordings Available During the Freezing Period

  If you want students to access class recordings during their subscription freezing period, ensure the following settings are configured correctly. Important Notes The video recordings must remain available in your Zoom account during the freezing period if you are streaming recordings directly from Zoom. By default, watching a recording can trigger a check-in if the student did not originally attend the class. A new check-in during the freezing period will automatically unfreeze the sFew readers

• [Write-up] Giving Free Access to Workshops or Group Classes for Existing Active Students

  This guide explains the different ways to give free access to a workshop, session, or group class only to your existing active students. Example use case: A Studio wants students with an active subscription to attend a new workshop, wellness session, masterclass, or group class for free. Before You Start: Create a Student Segment The first common step for most methods is to create a segment for your eligible students. Create a Segment Go to: Students → Segments Create a segFew readers

• Want to give Free/Discounted classes for Family and/or Friends

  Steps: When you are giving to multiple students on a regular basis Ask the students to "Register" on your site .practicenow.us Create Segment [Students -> Segments -> New Segment -> Manual -> Add the students of beginners eligible for Discount/Free classes] Create Plan [Studio Info -> Plans & Pricing -> New Plan eg name "Family and Friends" [Restrict option - select the newly created segment] Create Pricing [Give the discounted price here or if its free, make theFew readers

• Automated E-mails that go to a student

  Emails sent to students from PracticeNow Here's a list of emails that sent to the student automatically: Welcome Email [As soon as the student Registers into the student site] Payment link [When a manual subscription is created with a payment link] Invoice receipt [After self check-out or payment is done by the student] Following are the automated reminder messages: Notification of Expiry of Subscription - When the student has just 2 classes left or 3 days left for theFew readers

• [Write-up] Handling Incorrect plan purchases by the Student

  Overview If a student purchases the wrong plan, the resolution depends on whether the correct plan has the same amount or a different amount from the purchased plan. Scenario 1: Correct Plan Has the Same Amount When the purchased plan and the intended plan have the same price: Open the student's current subscription. Edit the subscription. Change the Plan Name to the correct plan.Few readers

• Managing Fixed Monthly Subscription Dates

  If you would like all student subscriptions to follow a fixed monthly cycle (for example, from the 1st to the 28th, 30th, or 31st of every month), this setup can be managed manually in the system by following the steps below. How to Set Up Fixed Monthly Subscription Dates 1. Unpublish Pricing at the End of Each Month At the end of every month: Go to your Pricing section [Studio Info -> Plans & Pricing -> All Pricing] Unpublish all active pricing plans This ensures that students wFew readers